Artificial grass orders shipping timeframes

Fullfilment times depend on your payment method and your scheduled date with the freight company.

Financed orders

Your turf order will ship after your financing application has cleared successfully. This usually takes 3-5 business days.

Debit card orders

Your turf orders should be processed and ready to ship between 1-3 business days.

Delivery time frame

The freight company should contact you to schedule delivery. Delivery time depends on the accessibility of your location, and your scheduled delivery date.

Willcall available nationwide

Pick up your order on your own schedule.

SEE PICKUP LOCATIONS
Image

Sample orders

Samples usually ship within 1-2 business days from order date.

Taking delivery of your full order

Before you take delivery, just a few things you should know.

Unloading your
Smart Turf

Artificial grass rolls can weigh between 300lbs and 1100lbs. To ensure a stress-free delivery experience, consider the following:
  • Tying the turf to a tow hitch.
  • Anchoring the turf on to a nearby tree.
  • Hiring help or asking friends to assist.

What happens after my turf order?

The Delivery Company will contact you.

You will receive a call from the shipping company to schedule a delivery day. Due to circumstances outside of our control, timeframes may vary.

Be home on delivery day.

To sign delivery documents and assist in delivery.

Unloading is done by you.

Drivers are not required to assist with unloading. It is your responsibility to have able persons ready to unload Smart Turf from the delivery truck.

Start your order

Image

Landscape
Category

Our landscape artificial grass category is best for homeowner front and backyard lawns projects. Most Smart Turf Synthetic lawn in this category come with Microban® bacteria-inhibiting technology.
SHOP LANDSCAPE
Image

Pet
Category

Great for even high-maintenance pets, our Pet artificial grass selection comes built-in with Microban® bacteria-inhibiting technology. This reduces odors, and makes your artificial grass 99% cleaner.
SHOP PET TURF
Image

Putting Greens
Category

Equipped with TruPutt systems, our putting green artificial turf rivals even the top putting courses in the world. Practice your golf putting skills at home with confidence.
SHOP PUTTING GREENS
Image

Athletic + Playground
Category

Tough workouts and play time require even tougher synthetic lawn. Our Athletic and Playground artificial grass category features the world's cleanest and odor-reducing selection, which come built-in with Microban® from the factory.
SHOP CATEGORY
Image

Microban®
Category

Our most sought-after line of synthetic lawn, SmartTurf®+Microban® artificial grass are realistic-looking, no plastic shine, and bacteria's worst nightmare. Enjoy 99% less odor, 99%cleanness and 99% less bacteria growth for the lifetime of your artificial turf.
SHOP MICROBAN

Need Support?

We're here to answer your questions.

On the Phone

Weekdays
8:30AM PST - 4:30PM PST


Call Us

Via Email

Within
24 business hours


Email Us

Via Live Chat

Weekdays
8:30AM PST - 4:30PM PST